Todd Stern

Workshop: Orlo Training Residential Certification

Richard Daly

Workshop: Orlo Training Residential Certification

Bob Norton

Workshop: IAUA Appraiser and Umpire Certification

Toby Johnson

Workshop: IAUA Appraiser and Umpire Certification

Chad Williams

Workshop: Building Experts Institutue

Lee Olivares

Workshop: Latino Claims Academy

Jack Hanks

Presentation: Inside the Modern Storm Claim: What Drives Delays, Denials, and Payout Decisions

Josiah Hollibaugh

Presentation: Educating Policyholders on the Claims Process

Tristan Miles

Presentation: Educating Policyholders on the Claims Process

Caeden Tinklenberg

Presentation: Educating Policyholders on the Claims Process

Matthew Pearson

Presentation: Metallurgists’ and Cosmetic Exclusions: How Creative are These Carriers Getting?

David Stolk

Presentation: Metallurgists’ and Cosmetic Exclusions: How Creative are These Carriers Getting?

John Senac

Industry Advocate Panel

Mike Goldenstein

Industry Advocate Panel

Tim Johnson

Industry Advocate Panel

Aaron Brooksby

Presentation: Navigating HOA Claims with Large Deductibles

Justin Skipton

State of the Industry Panel

Bridget Como

Presentation: Developing Well-Supported Claims with Legal and Technical Experts

Michelle Cruff

Presentation: Developing Well-Supported Claims with Legal and Technical Experts

Jared Kirby

Regulator Panel

Matt Mortvedt

Regulator Panel

David Sullivan

Regulator Panel

Mathew Mulholland

Presentation: The Use of AI in Claim Handling and Negotiations

Doug Quinn

Presentation: What To Do About Carrier Deceit

Holly Soffer

Presentation: Licensing Compliance

Angela Andrews

Presentation: Ethical Obligations and Professional Standards in Property Claims Handling

Bruce Smith

Presentation: Business Income & Expense Essentials

Bruce Thibodeau

Presentation: Breaking Down Coverage for Emergency Tree Mitigation

Christina Phillips

Presentation: Presenting Your Claim in Accordance with the Policy

Jonathan Bukowski

Presentation: Claim File Documentation Best Practices

Larry Bache

Presentation: Claim File Documentation Best Practices

Randolph Love

Presentation: Claim Communications: Can We Talk for a Minute? I Just Want To Know Your Claim

John Robison

Presentation: The Deweaponization of The Appraisal Process: Cutting The Infamous Green Wire

James Dombrowski

Presentation: The Deweaponization of The Appraisal Process: Cutting The Infamous Green Wire

Steve Shannon

Presentation: The Deweaponization of The Appraisal Process: Cutting The Infamous Green Wire

Garrett Brown

Presentation: How Commercial Roof Systems Actually Fail: Practical Guidance for Storm Damage and Claims Evaluation

David Phalen

Presentation: Residential Fire Hazards and Damage Assessment Considerations

Joe Nieusma

Presentation: Residential Fire Hazards and Damage Assessment Considerations

John Foster

Insurance Umpire & Property Loss Appraiser

Presentation: Window Damage

Drew Foster

Presentation: Window Damage

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